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Privacy Policy

Last updated: June 10, 2026  ·  Effective: June 10, 2026

Your privacy matters to us.

Mind Anchor is committed to protecting your personal information. This policy explains in plain language what data we collect, why we collect it, how we use it, and what rights you have. We do not sell your personal data. Ever.

1. Who We Are

This Privacy Policy applies to Mind Anchor ("we", "us", "our"), a digital marketing and AI automation agency. We operate the website mindanchor.tech and provide GoHighLevel automation, digital marketing, social media management, Google My Business management, web development, graphic design, and AI workflow automation services.

Data Controller / Business Contact:

Mind Anchor
Website: mindanchor.tech
Email: hello@mindanchor.tech
Serving: USA, United Kingdom, Canada, Australia, UAE, Saudi Arabia

2. Information We Collect

2.1 Information You Give Us Directly

When you fill in our contact form, book an audit call, or send us an email, we may collect:

  • Full name
  • Email address
  • Phone number (if provided)
  • Business name and type
  • Location / country
  • The services you are enquiring about
  • Any message or notes you send us
  • Booking details if you schedule a call via Calendly

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system
  • Pages visited and time spent on each page
  • Referring website (how you found us)
  • Date and time of your visit
  • Clickstream data (links you clicked)

2.3 Information From Third Parties

We may receive information about you from third-party platforms such as LinkedIn (if you contact us there), Google (if you find us via search), or our scheduling tool Calendly. We only use this information in connection with the service you requested.

We do not collect: Payment card numbers (handled by third-party processors only), government ID numbers, health or medical records, or sensitive personal categories unless you explicitly provide them and consent is obtained.

3. How We Use Your Information

We use the information we collect for the following purposes:

Responding to your enquiry

Legitimate interest / Contract performance

To reply to messages sent through our contact form, email, or social media, and to follow up as discussed.

Providing our services

Contract performance

To deliver GoHighLevel setup, digital marketing, automation, web development, and other services you have engaged us for.

Scheduling and booking

Contract performance

To confirm and manage audit calls or consultations booked via Calendly or other scheduling tools.

Sending follow-up communications

Legitimate interest

To follow up on your enquiry if we have not heard back, or to send information you requested about our services.

Improving our website

Legitimate interest

To understand how visitors use mindanchor.tech and improve the user experience, speed, and content.

Marketing communications

Consent / Legitimate interest

To send you updates, case studies, or relevant content about our services — only if you have opted in or we have a legitimate interest. You can unsubscribe at any time.

Legal compliance

Legal obligation

To comply with applicable laws, regulations, court orders, or legal processes in the countries where we operate.

Fraud prevention and security

Legitimate interest

To protect our website and services from fraud, abuse, or unauthorised access.

4. How We Share Your Information

We do not sell, rent, or trade your personal data. We only share your information with third parties in the following limited circumstances:

Service Providers

We use trusted third-party tools to operate our business. These providers only process your data on our behalf and under strict data processing agreements.

  • GoHighLevel (CRM and automation platform)
  • Calendly (scheduling and booking)
  • WordPress / Hostinger (website hosting)
  • Google Analytics (website analytics — anonymised)
  • Google Workspace (email communication)
  • Titan Mail / Hostinger Email (email delivery)

Legal Requirements

We may disclose your information if required to do so by law, court order, government authority, or to protect the rights, property, or safety of Mind Anchor, our clients, or others.

Business Transfer

In the event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of that transaction. You will be notified of any such change.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to make our website work, understand how it is used, and improve your experience. A cookie is a small text file stored on your device when you visit a website.

Cookie Type Purpose Duration Can Opt Out?
Strictly Necessary Required for the website to function — login sessions, security tokens, form submissions. Session Required
Analytics Google Analytics — helps us understand traffic, popular pages, and user behaviour. All data is anonymised. Up to 2 years Yes
Functional Remember your preferences such as language or region. Up to 1 year Yes
Marketing Used if you come from a paid ad (Google Ads, Meta Ads). Helps measure campaign performance. Up to 90 days Yes

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them. Please note that disabling cookies may affect the functionality of our website. For more information, visit allaboutcookies.org.

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Enquiry / contact form data 3 years from last contact, or until you request deletion
Client project data 6 years after the end of our working relationship (for legal and accounting purposes)
Email marketing data Until you unsubscribe or request deletion
Website analytics data 26 months (anonymised after 13 months)
Booking / scheduling data 12 months from the booking date
Legal obligation records As required by applicable law (typically 6–7 years)

7. Your Rights

Depending on your location, you have the following rights over your personal data. To exercise any of these rights, contact us at hello@mindanchor.tech. We will respond within 30 days.

🇬🇧 🇪🇺 UK/EU (GDPR)

Right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent. Right to lodge a complaint with the ICO (UK) or your local supervisory authority.

🇺🇸 USA / California (CCPA/CPRA)

Right to know what data is collected, right to delete, right to opt out of sale (we do not sell data), right to non-discrimination, and right to correct inaccurate data.

🇨🇦 Canada (PIPEDA)

Right to access, correct, and withdraw consent for the collection, use, or disclosure of your personal information.

🇦🇺 Australia (Privacy Act 1988)

Right to access personal information we hold about you, and to request correction of inaccurate, out-of-date, incomplete, or misleading information.

🌍 All regions

Right to unsubscribe from marketing communications at any time. Right to request deletion of personal data we hold that is no longer necessary.

To exercise any right, email hello@mindanchor.tech with the subject line "Privacy Request" and specify which right you wish to exercise. We may need to verify your identity before processing the request. There is no charge for exercising your rights.

8. How We Protect Your Data

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration.

SSL Encryption

All data transmitted between your browser and our website is encrypted using SSL/TLS technology (HTTPS).

Access Controls

Personal data is only accessible to authorised team members who need it to perform their role.

Secure Email

We use professional business email hosted on Hostinger/Titan Mail with spam filtering and security protocols.

Third-Party Vetting

All third-party service providers we use are vetted for their own security and privacy practices.

No Unnecessary Retention

We delete personal data when it is no longer needed for the purpose it was collected.

Incident Response

In the event of a data breach that affects your rights, we will notify you and relevant authorities as required by law within 72 hours.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. International Data Transfers

Mind Anchor operates internationally and serves clients in the USA, UK, Canada, Australia, and the Middle East. Your data may be stored or processed in countries other than your own. In all cases, we ensure appropriate safeguards are in place:

  • For UK/EU data transferred outside the UK/EEA: we rely on Standard Contractual Clauses (SCCs) or adequacy decisions.
  • For Canadian data: transfers comply with PIPEDA requirements and are made only to countries with adequate protection.
  • For Australian data: transfers comply with the Australian Privacy Principles (APPs) regarding cross-border disclosure.
  • All third-party providers processing your data on our behalf are required to maintain equivalent data protection standards.

10. Children's Privacy

Our website and services are directed at business owners and professionals. We do not knowingly collect or solicit personal information from children under the age of 16. If you believe we have inadvertently collected data from a child, please contact us immediately at hello@mindanchor.tech and we will delete it promptly.

11. Links to Other Websites

Our website may contain links to third-party websites, including Calendly (for booking), LinkedIn (our company page), and others. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any external sites you visit. This Privacy Policy applies only to mindanchor.tech.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this page
  • Post a notice on our website if the changes are material
  • Email active clients if the changes significantly affect how we handle their data

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please get in touch:

General Privacy Enquiries

hello@mindanchor.tech

Subject line: "Privacy Request"

Website

mindanchor.tech

Response within 30 days

UK/EU Users: If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. Australian Users: You may contact the Office of the Australian Information Commissioner at oaic.gov.au.

This Privacy Policy was last reviewed on June 10, 2026. Mind Anchor recommends that all businesses consult a qualified legal professional to ensure their privacy policies are fully compliant with the specific laws and regulations applicable to their operations. This policy is provided as a good-faith effort to communicate our data practices clearly and is not a substitute for formal legal advice.